Contact Us

Contact Us | Handror

Contact Handror Support

Fast, Clear, Reliable Support for All Your Service Needs

How We Help

Need assistance with bookings, plans, payments, or providers? Our support team responds quickly and resolves issues with clarity.

In-app Support

Ideal for active bookings, rescheduling, add-ons, and urgent updates.

  1. Open Handror app
  2. Account > Support > New Ticket
  3. Add photos/notes for faster resolution

Email Support

Ideal for detailed queries, documents, or follow-ups.

Include: name, registered email/phone, Booking ID, brief summary, screenshots.

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Our Address

B12 62 Feet Road, Mandi Samit Road
Saharanpur, Uttar Pradesh 247001

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Phone

+91 82794 62739

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Email

support@handror.com

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Website

www.handror.com

Send Us a Message

Response Times

Standard (Free Plan)
Within 24 hours on business days; next business day on weekends/holidays
Priority (Gold, Diamond, Business)
Typically 2–4 hours during business hours; quickest possible after-hours
Emergencies (day-of-job)
Use in-app chat on the active job for fastest routing

Bookings

  • Create, edit, cancel bookings
  • Recurring schedules
  • Provider preferences

Payments

  • Receipts and invoices
  • Refunds within policy
  • Payment method updates

Plans

  • Feature questions
  • Upgrades/downgrades
  • Free, Gold, Diamond, Business

Provider Issues

  • Quality concerns
  • Safety matters
  • Disputes & rework requests

Business Accounts

  • Multi-location setup
  • Team access & approvals
  • Consolidated billing

Tips for Faster Resolution

Provide Context

Share Booking ID, dates/times, clear description, and relevant photos/videos.

Choose the Right Channel

In-app for active jobs; email for documents; Priority for time-critical needs (paid plans).

Keep Notifications On

Enable push/email alerts to receive confirmations, ETAs, and replies promptly.

Ready to Connect?

For the fastest help, open the Handror app and submit a support ticket. Prefer email? Send your details and a brief summary—we’ll respond quickly.

Open Handror App Send Email